| Date, 2008 |
Event |
Email Orders & Shipping Depts. |
Customer Service Dept. |
Fax & Telephone Orders Dept. |
| June 26-July 6 |
Independence Day Holiday Week |
Shipping as usual most days. Closed July 4 |
Call Center Closed. Email Center will be open part time |
Closed. Any messages will be returned on the 7th-9th. |
| July 22-28 |
Trade Show, Houston |
Shipping as usual most days |
Call Center Closed. Email Center will be open part time |
Closed. Any messages will be returned the following week. |
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| (tentative)Aug. 23 -Sept. 3 |
Burning Man |
Shipping as usual most days |
Call Center Closed. Email Center Closed (no internet access at
Burning Man) |
Closed.Any messages will be returned Sept. 4, 5 & 8 |
| November 21-25 |
Pre-Thanksgiving orders |
Orders placed these dates
must be shipped 3-Day, 2nd Day, or Next Day to arrive before
Thanksgiving |
Orders placed these dates
must be shipped 3-Day, 2nd Day, or Next Day to arrive before
Thanksgiving |
Orders placed these dates
must be shipped 3-Day, 2nd Day, or Next Day to arrive before
Thanksgiving |
| November 27 |
Thanksgiving |
Closed. UPS Closed |
Closed |
Closed |
| November 28 |
Black Friday |
Open as usual, but UPS closed |
Open as usual |
Open as usual |
| November 29-30 |
weekend |
Closed, as usual |
Closed as usual |
closed as usual |
| Dec. 1 |
E-retailer's Black Monday |
Open as usual. Email response will be slower due to volume and
possible internet crash. Sometimes during Black Monday, emails get lost
in cyberspace. |
Open as usual. Due to large volume you will probably get the
voicemail. Leave a message including day and evening numbers and we will
return your call. It is best to email us if you have an uncomplicated
question. |
Open as usual. Increased volume will slow responsiveness. |